Our immediate attention with a recorded interview and knowledgeable assessment can prevent unnecessary trips to the ER. Experienced nurses evaluate the circumstances with the goal of streamlining the RTW process.

24/7 ICC Initial Care Coordination

After 24/7 has determined the level of care your employee needs, we can further assist your employee by;

• Researching and locating an appropriate clinic
• Provide instructions to the employee
• Obtain the initial medical records
• Pay for the initial visit, if needed
• Provide and explain the pharmacy form and plan
• Update all appropriate parties

Triage & Medical Review

When treatment has occurred and you need additional review and direction we provide 2 options. Initial Triage in which our Triage Nurse will assess the First Report of Injury and Clinical & Medical Reports, make 3 point contacts and recommend need for medical management based on your company’s protocol. Or Medical Review in which our Triage Nurse will review all medical records for possible redirection.